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Regional Manager, Operation Excellence

Date: Jul 24, 2022

Location: Singapore, SG, 619855

Company: IFF Family of Companies

Job Description

Are you passionate about continuous improvement in Operations? Would you love to work for a global organization that is doing more good for people and planet? 

IFF is a global leader in food, beverage, health, biosciences, and sensorial experiences. We are now seeking a highly motivated and results driven individual to join our Operations Technology function as Regional Manager, Operations Excellence (Shop Floor Process Improvement).

Your Focus
As Regional Manager, Operations Excellence (Shop Floor Process Improvement), you will maximize the utilization and ensure smooth operation of the IFF Shop Floor Process flows and systems in the most efficient way. Utilizing Dynamic Material allocation techniques, innovation, and digitization, you will manage a lot of the improvement projects in Operations.

The role will see you analyzing and maintaining Production, Warehouse and Shop Floor related master data for all Nourish and Scent manufacturing sites. Leading the development of new Shop Floor strategies, standardization, continuous improvement and implementation of best practices and standards are key deliverables.


This is a Singapore based role, reporting into Global Director, Shop Floor Improvement.


How you will contribute

  • Achieve the best possible Production flow in each manufacturing facility.
  • Support the development and implementation of Manufacturing Execution Systems and related equipment and convert this into a smooth working process throughout the IFF landscape.
  • Manage and control shop floor master data through regular analysis for the region to ensure most efficient use of resources of workforce planning, material, and equipment.
  • Contribute to support the development and improvement of shop floor processes and best practices in the region.
  • Develop and analyze shop floor performance indicators in line with the global strategies
  • Managing and setting up and improving ERP processes, workflow and shop floor processes, equipment in close cooperation with Operations, Global IT, TCS and Engineering. 
  • Training of (new) colleagues in the region and maintain minimum level of knowledge / critical mass.
  • Knowledge sharing with manufacturing process engineers across the regions, owning the manuals and SOP’s.
  • Strong focus on standardizing, control of specifications and blueprints, to avoid constantly re-inventing the wheel.
  • Build, implement and maintain critical mass of shop floor knowledge within the region to support productive and consistent production processes.

Job Requirements

What you will need to be successful

  • Master’s in IT, Supply Chain Management, Technical Business Administration or any other relevant discipline.
  • Minimum 4-5 years relevant experience in Shop Floor Process Improvement from Manufacturing environment.
  • At least 3 years’ experience in MS SQL Querying / Administering / Reporting and training or coaching.
  • Strong Project management experience, ability to lead from the front and represent the team in the functional and inter-departmental business calls.
  • Experienced in Systems Applications & Products (SAP) is mandatory with the capability to provide guidance and mentorship to SMEs (SAP 7.40 (PP/WM/MM/IM)).
  • Ability to effectively influence and motivate others, and collaborate effectively with all levels, with demonstrated ability as a change agent.
  • Excellent verbal and written communication skills, fluency in English.
  • Advanced level in MS Office 365 (PowerPoint, Access, Excel, MS Project, MS Visio).
  • TOC / Goldratt, experience in TOC projects / vision.
  • Experience and affinity with Automation, Robots or Automated environment.
  • Certification in APICS CPIM, CSCP, AutoCAD, HACCP/GMP, ATEX preferred.
  • Experience in multinational and multi-cultural environment is a must.
  • Analytical, problem solving and presentation skills.
  • Willingness to travel (post COVID).


IFF is an Equal Opportunity Employer.


At IFF, we believe that your uniqueness unleashes our potential.  We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. 
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