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Account Manager-Canada

Date: Aug 6, 2022

Location: Quebec City, Quebec, CA, G1V 4M6

Company: IFF Family of Companies

Job Description

Job Title: Account Manager - Canada

Great taste takes more than great ingredients. That’s why we go above and beyond. Every day.

About Us...

Tastepoint is the newest name in taste, backed by more than a century of experience. We are fueled by passion and enhanced by the technology and insights of IFF. Our purpose is to be the spark that advances our customers. We’re an agile, energetic product development partner with a fresh perspective. Tastepoint captures the essence of our customers’ ideas, and the imagination of their consumers. Together, we'll create a fresh take on taste. We solve customer challenges and craft consumer delight.


Job Description

As an Account Manager - Canada, you will be responsible for managing a territory comprised of national, regional, and local food and beverage accounts. In addition to fostering established relationships and managing existing sales, you will identify new opportunities, grow sales, and expand your network. You will work in close cooperation with cross-functional team members, including Operations, Innovation Creation and Design, and Marketing departments within Tastepoint by IFF. To excel in this role, you should enjoy an entrepreneurial approach to your work and thrive on developing new opportunities. In this role you will be a part of a dynamic and driven sales team and report into the Sales Director, Tastepoint by IFF 

About You

 If you are a creative business developer, skilled at managing a complex portfolio, and take a collaborative approach to exceeding customer expectations, then you could be our next Account Manager!

Job Requirements

Job Requirements

How you will spend your time

Cultivate and strengthen customer relationships
Achieve profitable sales growth targets via maintaining and growing business
Develop account strategies and engage relevant internal stakeholders to execute
Lead a cross-functional core team which includes Commercial Support, Technical & Marketing support individuals assigned to each account. 
Implement strategic initiatives to improve profitability, including optimizing order patterns for customer and Tastepoint by IFF
Provide and maintain accurate sales forecasts 
Manage pricing negotiations, pricing portfolio and achieve gross profit targets
Accountable for all communications with the customer, as well as being the liaison for all various functions between customer and Tastepoint by IFF
Coordinate with internal functions to provide timely information to all matters relating to the service of accounts.
Present to customers and/or arrange presentations for customers
Host and coordinate customer visits / workshops 
Gain opportunities and projects and provide accurate and detailed entry into the Tastepoint by IFF project system ensuring that all required information is “first time right”.
Manage project timelines and progress by coordinating with internal stakeholders, including Technical team members, and submission of a winning solution
Maintain timely and accurate information for on-going projects in the project management system. 
Participate in team and cross-functional team meetings when requested
Keep abreast of competitive activities, prices and new business opportunities and maintain extensive business knowledge


Required Skills

Required Skills 

Bachelor’s degree in Food Technology, Chemistry, Chemical Engineering, Business Management majoring in Sales or Marketing or any other relevant discipline 
Proven record of growing accounts organically and willingness to cold call
Strong ability to work with different levels or functions within the organization, familiar with senior management reporting. 
Strong technical understanding of flavors and seasonings preferred, as well as ability to navigate various technical issues (process effects, labeling, regulatory and compliance, plant requirements, etc.)
Self-starter and entrepreneurial spirit desired
High passion for the food industry 
Excellent oral and written communication and presentation skills  
Strong interpersonal and negotiation skills
Proficient in Microsoft office e.g.: Office, Access, Excel or PowerPoint. 
Have a valid driving license and willing to travel at least 50%

Bilingual French-English preferred


At Tastepoint by IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit to learn more.