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Senior Account Manager - Personal Care

Date: Mar 18, 2023

Location: Alphaville, BR

Company: IFF Family of Companies

Senior Account Manager - Personal Care


At Nutrition & Biosciences (now part of IFF), we boldly bring together science and creativity to create what the world needs. Are you ready to join us?


IFF is an industry leader in food, beverage, health, biosciences, and sensorial experiences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers partners with customers to bring scents, tastes, experiences, ingredients, and solutions for products people crave. With over 110 manufacturing facilities, 100 R&D centers, and 33,000 customers across the world, we’re poised to make a difference on an unprecedented scale. Without our boundary-pushing passion and end-to-end expertise, the future wouldn’t be the same. Health & Biosciences (formerly from DuPont Nutrition & Biosciences) is one of the four business divisions within IFF. Inspired by nature and distinguished by its world-class bioscience and microbiome capabilities, IFF’s Health & Biosciences (H&B) division is a leading innovation partner for customers across a broad range of consumer product, industrial and agricultural sectors. H&B works closely with our customers to enhance products – and their processes – to deliver safer, healthier and more sustainable solutions We serve a large variety of end markets and our products can be found in thousands of products around the world. Our portfolio includes animal health solutions & feed enzymes, cultures for plant-based food, dairy cultures, dietary fibers, food enzymes, and enzymes and yeast for fuel ethanol. Our specific end-markets include home & personal care, animal nutrition, grain processing, microbial control, food and dietary supplements.

The purpose of this role is to make IFF H&B the partner of choice for Personal Care customers, cultivating and developing professional and productive relationships with existing and potential customers that help to reach strategic revenue growth and profit goals.

What you will do:

• Achieve annual sales targets, and maintain accurate demand/sales forecasts for the customer base

• Maintain and develop a customer base, including regional key accounts and channel partners

• Develop a deep understanding of the customer’s business and growth

• Develop business opportunities for portfolio and pipeline of innovative and transformational personal care ingredients with existing and new customers:

- Customer contacts and opportunities to be documented in CRM (Sales Force)

• Develop, present, and negotiate sales contracts and other business-related agreements with customers

• Demonstrate a high level of knowledge of personal care product lines and services; bring forward subject matter experts throughout the entire buying process, including technical discussions with customers. Introduce and promote new products /concepts to customers

• Manage and build strong, long-lasting relationships with key customer decision-makers and stakeholders at all levels and functions (R&D, procurement, marketing, quality, supply chain, executive level); effectively lead IFF (internal) multi-functional key account teams to support building customer relationships. Provide market insights to a global organization

• Develop and execute account plans for key regional (and global) accounts, including sales pipeline, and relationship strategy, to grow and expand the business

• Effectively resolve quality or service issues that arise

• Execute global and regional personal care business strategies:

- Contribute to the Personal Care global and LA market strategy, representing key regional customer needs

- Monitor and share competitive activity and product launches

- Represent IFF at key trade shows

Who you are:

• You have 5-10 years of sales experience in supplying Personal Care ingredients

• Proven technical knowledge of Personal Care formulations

• Holder of a Bachelor’s degree – preferably in a science-related field. Formulation skills are highly valued and will be considered a plus

• Strong background in business planning, sales/networking, execution, and follow-through skills required

• Consolidated experience setting annual goals and action plans for the or territory including key account plans

• Experience providing education and training to influence sales growth

• You are successful in identifying and developing new business opportunities in sales

• You have availability for domestic travel up to 50% of the time

• You are Fluent in Portuguese, English, and Spanish

• If you have also worked for Laundry Care segment, this is certainly a plus

Welcome to IFF

At IFF, we believe that your uniqueness unleashes our potential. We are proud to be an Equal Opportunity Employer and are committed to providing a diverse and inclusive workplace. Visit to learn more about our Equality Policy…