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EMEA Service Center Procurement Leader

Date: Apr 22, 2021

Location: Asturias, Asturias, ES

Company: IFF Family of Companies

Job Description

At IFF, the heart of our company is fueled by a sense of discovery, constantly asking “what if?” That passion for exploration drives us to co-create unique scents and tastes in fine fragrances and beauty, detergents and household goods, as well as beloved foods and beverages.


IFF is very excited to welcome a new  EMEA Service Center Procurement Leader to our team, and we hope it’s you!


Your primary responsibility will be to manage the Procurement Service Center operations in Asturias which includes daily operations of Procurement team, ensure organizational effectiveness through strategies, policies, process improvements, people development, rewards & recognition programs. Responsibilities also include daily operation metrics, compliance activities, client & stakeholder engagements and publishing of dashboards to top management.


Your mission will be to:

  • Drive IFF values at the service center 
  • Manage team responsible for end to end Procurement activities 
  • Be accountable for Internal controls & compliance activities for Procurement SC’s
  • Complaint management – including RCAs and implementation of corrective actions
  • Procurement Service Center Lead for APAY activities   
  • Manage Process Improvement Projects / Continuous improvement 
  • Drive Productivity and Savings at the center
  • Develop Training plan for Service centers (Competency & Functional)
  • Be responsible for training manual, SOP & process documentation
  • Support Integration and Transition activities 
  • Be responsible for Service Center KPI dashboard
  • Reporting & Data analysis 
  • Lead Change management 
  • Regularly connect with clients and stakeholders to share Service Center updates and gather feedback
  • Coach and mentor team members
  • Manage FTEs and Budgets

Job Requirements



  • We will rely on your Graduate / Post graduate with minimum 10-12 years of work experience in Procurement / Supply Chain / shared service operations with 4-5 years in managerial role
  • You have managed teams of minimum 8-10 FTEs
  • You are experienced in managing regional / global operations 
  • You have managed transitions
  • Knowledge of SAP or any ERP system


Skill Requirements

  • Your Commitment to Core Values
  • You have strong client engagement skills and possess very strong interpersonal skills to deal effectively with the varying tasks and demands in this role
  • You have proven skills in leading and coaching people
  • We will rely on your leadership / Problem solving skills
  • You are effective in leading and managing change
  • Your customer and client service orientation
  • The ideal candidate will have strong communication and presentation skills, embraces and adapts to change, flexible and has a positive attitude
  • You are able to work with cross function teams
  • You will bring Data Analytical skills and good Excel / Power Point skills 

IFF is an Equal Opportunity Employer.
At IFF, we believe that your uniqueness unleashes our potential.  We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit to learn more