Director, Operating System Coach EMEA

Date: Jul 11, 2024

Location: Benicarlo, Castellon, ES, 12580

Company: IFF Family of Companies

Job Description


Be part of IFF Cultural Transformation by joining our diverse and talented Operational Excellence Team as a Director for IFF Operating System Coach, EMEA! Our Operations Excellence team is building a leading organization rooted in a culture of continuous improvement and people capability development. You’ll join a team of agile, customer-focused thinkers who collaboratively solve difficult business problems.


IFF is a global creator and manufacturer of scent, taste, nutrition, and biosciences solutions that puts the needs of our people, customers, and communities at the heart of what we do. Do you have a passion for coaching for performance? Do you gain personal satisfaction from problem-solving? Do you operate from a continuous improvement and growth mind set? Are you an inspirational leader? Do you thrive in multi-cultural, diverse and inclusive environment? If so, then this is the role for you. 


In the role you will lead the cultural transformation through deployment of IFF Operating System in a region. We have two positions in EMEA with flexible location for the right candidate within the region. The role requires 50% travel within EMEA, mainly to our manufacturing plants.

In this role you will provide coaching and support to all manufacturing sites and functions within the region on implementation of the IFF Operating System. The IFF Operating System will enable a cultural transformation for IFF Globally. It will be our common way to set our goals, track progress and problem solve the gaps to accomplish best in class in our six focus areas of PSQDIC (P: People S: Safety, Q: Quality, D: Delivery, I: Inventory, C: Cost)


Within the scope of this role will be working on:

  • Goal alignment – long range planning, strategy deployment
  • Daily Management System (DMS – Tier process for making problems visible) 
  • Problem solving at all levels
  • Continuous Process Improvement  
  • People Capability development


You will focus on 50% on-site coaching, 20% Remote coaching, 10% Individual coaching, 10% Reporting and Governance, 10% Strategy and tactics of IFF Operating System deployment.

Job Requirements

Your requirements:

  • Bachelor’s degree in science or engineering
  • Experience in a manufacturing environment (minimum 10 years)
  • Experience in implementing Lean Manufacturing methodologies like:  Value Stream Mapping, Kaizen, Gemba, 5 Why’s, 5S’s, PDCA, etc.
  • Experience in deployment of Operating System in global organizations (IFF Operating System or similar ie Manufacturing Excellence, Toyota Production System etc.)
  • Six Sigma Black Belt certification
  • Fluency in English


Your preferred qualifications:

  • Master’s degree in science or business
  • Experience of leading organizational change.
  • People leadership experience 
  • Multi-lingual


What We Offer

We recognize that being a changemaker requires effort and determination, which is why our compensation packages recognize the value you bring to IFF. 

•    Diverse and inclusive Culture – We are committed to creating a workplace where everyone is welcomed and empowered to succeed.
•    Continuous Learning – We believe in the power of our people and allowing them to grow.  
•    Career Development – Our environment is designed to allow IFFers to learn, experiment, and design their own futures.
•    Technology – We provide the tools and training needed to stay on the leading edge of technology and automation innovation. 
•    Flexibility – We’ll give you the resources and time to support your physical, financial, and emotional well-being.


IFF Equity and Inclusion Statement
IFF is an Equal Opportunity Employer. We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential.  We value the diverse mosaic of ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic selves to work regardless of their religion, gender identity & expression, sexual orientation, or disability. To learn more visit