Share this Job

HR Analyst Russian Speaking

Date: Dec 23, 2021

Location: Budapest, HU, 1095

Company: IFF Family of Companies

Job Description

HR Analyst Russian Speaking

International Flavors & Fragrances (IFF), a global leader in the design and development of taste and scent experiences enjoyed in thousands of products sold around the world. Its Global Service Center is located in the inner-city of Budapest at Mill Park. This is a great opportunity to develop HR experience and expertise to launch your HR career.  Be a part of a global HR community transforming how HR delivers service to its customer base. You will be the first point of contact for employees and managers working in multiple countries across the region and the voice of IFF’s HR department and assist with a variety of questions across all areas of HR, including policies, benefits, pay, recruitment, and more.

 

What You Will Do


●    Manage inbound queries via multiple channels (phone, email, chat) from IFF employees 
●    Leverage knowledge base to provide consistent customer service and solutions to employee/manager inquiries
●    Educate employees and managers on HR resources available to them and encourage the use of self-service tools 
●    Redirect/escalate inquiries as appropriate within HR SS (Specialized Services, Service Excellence), HR (HRBPs, Field HR, COEs) or outside of HR (Payroll)
●    Maintain employee data in HRIS systems (employee lifecycle changes)
●    Create, keep up to date employee documentation (personnel file creation, retention) 
●    Apply sound judgement and discretion with sensitive information 
●    Relay opportunities for improvement of daily processes and assisting in the implementation of these initiatives 
●    Support peers with problem resolution and effective use of knowledge tools

 

What You Bring to IFF

 

In addition to the below, we are seeking energetic, proactive, analytical thinkers with the desire to be part of a dynamic, global organization. 

●    Excellent Russian language skills, both verbal and written
●    Excellent or Intermediate English language skills, both verbal and written
●    Bachelor’s Degree in HR or related field preferred
●    Excellent customer service skills and desire to resolve issues
●    Excellent written and verbal communication skills
●    Well versed in handling confidential HR information  
●    Working knowledge of MS Office tools, typing proficiency is required 
●    Experience in an HR department or customer contact center is an advantage
●    Experience with HR systems and understanding of human resources policies, procedures and benefits is preferred
●    Must be detail oriented and maintain accuracy and timeliness of data entry with high volume of enquiries

What IFF offers

●    A newly established Regional HR service center with horizontal & vertical career development opportunities
●    Competitive salary and remuneration package
●    Continuous training opportunities from day one
●    Attention to the individual as ‘People are our most important assets’ (continuous training, work-life balance, amazing office containing a leisure room, break-out area and a gym in the garden) 
●    Be part of a global industry leading business with 130 years of experience

At IFF, we believe that your uniqueness unleashes our potential.  We are proud to be an Equal Opportunity Employer and are committed to providing a diverse and inclusive workplace.  Visit IFF.com/careers to learn more about our Equality Policy…