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Technical Sales Manager - West India

Date: Jun 23, 2022

Location: Gurgaon, Haryana, IN, 122002

Company: IFF Family of Companies

Req ID: 346921

Job Description

Are you passionate about solving customer problems, offering Technical solutions and building deeper business relationships that help drive growth for industry leading Consumer Products customers?


Joining science and creativity, we are an international collective of thinkers who partner with customers to bring scents, tastes, experiences, ingredients and solutions for products the world craves.

 

If you are skilled at solving complex problems with elegant technical solutions, and have a collaborative approach to exceeding customer expectations, you could be our next Technical Sales Manager!

 

Your Focus
As Technical Sales Manager, you will front the Technical sales portfolio for customers to help establish business growth and market share in the Cultures and Dairy Enzymes industry.


The role will see you providing insights and collaborating with the cross functional teams for present and future customer expectations, to support product development and new product launch in the market.


The role is Ahmedabad based and will report to Group Manager, Dairy.

 

How you will contribute and lead

  • Accomplishment of Sales Target for West India.
  • Growth of mind share and revenue share at Key accounts. Actively prospects for growth opportunities to achieve higher share of wallet.
  • Distributor management to define goals and implementation of plan to achieve & exceed targets.
  • Create and drive Cultures & Dairy Enzymes related growth opportunities in the region.
  • Provide first level technical service support and training to customers. This includes delivering presentations at seminars in co-ordination.
  • Work closely with other internal business vertical to implement growth plan and achieve goal.
  • Develop business plan for Key Accounts and distributors with strong focus on timely implementation of plans.
  • Define potential growth opportunity by understanding customer needs & gaps.
  • Identify untapped opportunities for long term growth - Define & Quantify the same.
  • Update Market intelligence: Trends, competitor, customer to create new opportunities.  
  • Partner with key internal stakeholders to align & implement strategic plan and drive new initiatives & offering 
  • Cultivate and develop relationships with top management of targeted existing and potential customers to promote IFF as the preferred supplier
  • Provide timely and accurate monthly reports to effectively measure progress against agreed plans.

Job Requirements

What you will need to be successful

  • Master’s or Bachelor’s Degree in Food/dairy technology or any other relevant discipline.
  • Atleast 7 years of experience in Technical Services, Sales of food ingredient.
  • 2-3 years of experience working in processing division of Dairy/Food industry.
  • Experience in fermented milk/cheese industry will be added advantage.
  • Achieve business growth through distributors.
  • Ability to connect to people and build strong business relationship
  • Ability to listen to specific customer/market needs and have the capability to convert customer discomfort to business opportunities.
  • Well versed with Microsoft applications (Word, Excel, Powerpoint).
  • Ability to act like an owner - drive business opportunities by aligning with all internal stakeholder.
  • Demonstrated ability to grow business at Key Accounts: Proven Implementation skills.
  • Flexible approach to realign with the changing needs of organisation as well as customers.
  • Excellent negotiation and customer relationship management skill.
  • Demonstrated ability to work in matrix environment with different business leaders and cross functional teams
  • Excellent English communication and presentation skills.
  • Willingness to travel extensively, at least 60% within West India.

 

IFF is an Equal Opportunity Employer.


At IFF, we believe that your uniqueness unleashes our potential.  We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more