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Director, Global CD&I Operations

Date: Oct 5, 2021

Location: Hilversum, North Holland, NL, 1221 JT

Company: IFF Family of Companies

Job Description

  • As Director of Global CD&I Operations (Creation, Design & Innovation), you are a strategic and compelling partner within the development network of the Scent Business.
  • The primary purpose of this role is to optimize the CD&I Operations network, install strategic capacities and develop back-end operational capabilities, to deliver on a consistent basis on the Category and Commercial goals.
  • You will closely collaborate with the Category and Commercial leads to understand the business development objectives over the next 5-year period, and to convert those visions and objectives into understandable operational goals for the short and long term. 
  • In the short term the focus is to build stability and protect service reliability across the network. In the long term, the focus is on building strategic capacity and develop people & system capabilities to support sustainable & profitable business growth. The larger picture is to ensure the back-end resources are fully leveraged and channelized to support the Category and Commercial goals and set them up for success. 
  • The value proposition for this role is to deliver strategic agility, the ability to balance stable current performance across the network (stability & executional) and at the same time support long-term prosperity (growth, capability, capacity & CAPEX) is the key differentiator. Delivering value proposition consistently gains credibility and operational freedom.
  • As a people leader, the role is truly accountable for setting high performance standards for the team, inspiring and creating a high-performance culture by setting challenging and stretched objectives, and constantly measuring self and team’s performance and provide feedback to improve and drive for results.
  • The successful candidate will have a direct report to the Global Head of Scent Innovation. The Operations Managers of the labs within the Scent Creative Network will have a dotted reporting to the role. 

Job Requirements


Required skills:

  • Strong proponent of High Performance Culture, truly accountable for High Performance Standards for self and the team
  • Ability to lead with purpose and influencing without authority
  • Excellent leadership and team building capabilities
  • High level of business knowledge and acumen within the Scent industry
  • Strong communication skills in English (both in word and writing)
  • Creative problem solver
  • Change ambassador and agent
  • Proactive and continuous improvement mindset
  • Results driven and customer focused


Required experience:


  • Strong exposure and supervisor experience in handling multiple plants and labs in different locations
  • Good understanding of the general product development aspects of Creative, Design and Innovation process and link to Operations
  • 10-15 years’ experience in an international, multicultural environment
  • Master's or Bachelor’s degree in Engineering and/or in Chemistry


At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit to learn more.