Specialist - Travel & Expense

Job Description

Are you passionate about service excellence? Would you love to work for a global organization that is doing more good for people and planet?

IFF is a global leader in food, beverage, health, biosciences and sensorial experiences. We are now seeking a highly motivated and results driven individual to join our Finance function as Specialist.

Your Focus

As Specialist based out of our Finance Shared Service Center in Hyderabad, India, you will be responsible for managing the travel related activities and provide customer service to employees related to Travel & Expense inquiries.

The role reports to Operations Leader.

How you will contribute

Efficiently address inquiries from employees regarding policies, processes and systems.
Provide support of the expense software.
Educate and train traveller and BU personnel on the proper procedures for expense reporting and reimbursement and the past due guidelines.
Reconcile, research and support credit card accounts.
Helpdesk/ Customer Service
Research and resolve issues regarding traveller set-up or misapplied payments.
Interact with peers and various management levels to address any credit card or expense inquiries. 
Ensure that all Card Payments are reviewed and paid on time.
Review soft limits and audit flags to reduce risk and ensure compliance to travel policy and local tax and legal guidelines.
Assist Corporate Security and Corporate Audit in review of specific cardholder account reviews.
Educate BU personnel and travellers on best practices of expense reporting, past due accounts and traveller terminations.
Monitor various reports for compliance
Troubleshoot and resolve issues regarding batches or payment failures.
Improvise process by adding new activities or by eliminating non-value steps.
Provide/generate T&E reports/dash boards which will depict T&E spend.
Subject matter expert on corporate credit card program and employee expenses.
Perform reconciliations on credit card end to end process.
Review outstanding charges and communicate outstanding charges to employee and Shared Services Financial Leads.

Job Requirements

What you will need to be successful

Master’s or Bachelor Degree in Commerce, MBA or any other relevant discipline.
Minimum 2-4 years experience with Travel and Expense Product Concur and TMS.
Knowledge of Accounting, Expense Reports, Databases.
Good command in Microsoft suite, Excel and Word.
Good communication skills – both verbal and written.
Should strongly be driven by various timelines.
Flexible to work in any shift hours as assigned.
 

IFF is an Equal Opportunity Employer.

At IFF, we believe that your uniqueness unleashes our potential.  We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more