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Business Development Support Executive

Date: Sep 12, 2021

Location: Isando, ZA, 1600

Company: IFF Family of Companies

Requisition  ID : 152301 

Job Description


Position Overview


In this position you will be joining one of our major global account teams within our fragrance division. Sitting within the Africa Middle East (AME) team playing a vital role supporting your internal teammates and of course our customer. The consumer is at the heart of everything we do, and this position gives the opportunity to work closely with consumers across numerous key AME markets along with a diverse mix of responsibilities in sales support, marketing, CI & direct commercial customer interaction, helping IFF deliver outstanding solutions to our customer.  

Job Requirements


As a Business Development Support Executive, you will be a real self-starter, with excellent interpersonal skills, you will have a passion for delighting people and delivering results. You will be a dynamic problem solver, with an enthusiasm for finding the right solution whatever the challenge and love being part of a close nit team in a superfast paced environment where accuracy, efficiency & positive attitude are essential.


To be successful in this position we are looking for someone who possess the following requirements:


  • Self-motivated & extremely well organised.
  • An open personality with the mindset of striving to be the best you can be.
  • Strong written and verbal communication.
  • Results Driven, with an eye for detail.
  • Ideally a Bachelor’s degree in Business, Marketing, Consumer Science or Administration.
  • Excellent Computer Skills (the usual Word, Excel, Power Point, SAP but also a keen feel for trend tools / social media / social listening).
  • 3 to 4 years relevant experience ideally in the fragrance and or FMCG sectors.
  • A Passion for the region, key markets include but not limited to South Africa, Kenya, Nigeria, Saudi Arabia, UAE (GCC) & Maghreb.
  • Fluency in English.
  • Appetite for travel, when the opportunity arises.
  • Passion by the bucket load.

Long Description


Job Description:


Reporting to the Sub Regional Commercial Manager and working with the existing commercial and creative teams this role includes but is not limited to:


  • Business Administration – supporting the AME account managers project entry / maintenance, sampling & document requests including relevant logistics, pricing / price list & forecasting / reporting support.


  • Project Support & Internal Networking – develop outstanding working relationships with global commercial team, supply chain (customer service, quality, regulatory, shipping) & creative (project coordination, scent design, marketing & CI) ensuring projects run smoothly, on time and to the customers’ expectations.


  • Be a Market Expert – show a passion for and develop an expertise in the home & personal care markets across Africa & the Middle East, by conducting or support social listening, trend identification, uncovering consumer delighters, building market intelligence that can be delivered to the customer proactively and on demand.


  • Customer Intimacy – Build strong relationships with the customer to ensure optimum support as a result of understanding the customers brands, strategies, markets & consumer needs. Whilst working closely with other commercial colleagues to develop & deliver a robust strategy to help IFF and our customer grow.    

We are IFF. We are the catalyst for discoveries that spark the senses and transform the everyday. International Flavors & Fragrances Inc. is a leading innovator of sensorial experiences that move the world. At the heart of our company, we are fueled by a sense of discovery, constantly asking "what if?" That passion for exploration drives us to co-create unique scents and tastes in fine fragrances and beauty, detergents and household goods, as well as beloved foods and beverages.

Visit us at to learn more about how we’re using Uncommon Sense to challenge expected, champion creators, and do more good for people and planet.