Account Manager

Role Overview

At IFF, we work tirelessly to discover flavors and fragrances that inspire customers and delight consumers. Passionate, creative, empowered and expert, we are constantly looking for new challenges—and developing new-to-world solutions that answer them.  

We are very excited to welcome a new Account Manager to our team, and we hope it’s you!

As an Account Manager you are responsible for a number of important Regional and local Flavor accounts. You will take care of managing the sales to these accounts effectively; with the goal to ensure growth of the business with them. You will work in close cooperation with Operations, Creation and Applications and Marketing departments within IFF. In this role you report into the Sales Leader Nourish based in Cape Town/ Johannesburg (flexible to location). 

Responsibilities
 
ACCOUNTABILITY

• Support, implement and drive the strategy of FSA management and it’s shareholders.
• Preparation, Management and Achievement of annual Sales and GP budget.
• Preparation, Implementation of Annual Sales Growth Plan.
• Achieve win rate target.
• Create, build and maintain strong personal relationships with key personnel at customers and with internal partners.
• Generate a strong pipeline of new business targets.

Role and Responsibilities

• Support, implement and drive the strategy of FSA management and it’s shareholders.

o  Ensure you are fully aware and versed on the strategy.

o  Align the annual Sales Growth Plan with the Business Plan.

o  Manage and measure the Sales Growth Plan and it’s effectiveness and make changes from time to time where performance is not occurring.

• Preparation, Management and Achievement of annual Sales & GP Budget, Win Rate, Price Increase, in August.

o  Prepare and be accountable for the sales and GP budget.
o  Prepare and be accountable for the win rate target based on CPM numbers.
o  Implement fully annual and special price increases using superior negotiation skills.

• Preparation, Review and maintenance of Annual Sales Growth Plan In September each year.

o  Complete the Annual Sales Growth Plan using SMART principles.
o  All plans must balance up with management targets and have 100% alignment to CPM numbers.
o  Plans should be modified, if necessary, every quarter and reviewed with sales manager.

• Achieve win rate target.

o  As a minimum, win rate targets (value and %) of the company should cascade down to ACM level and be met.

• Create, build and maintain strong personal relationships with key personnel at customers and with internal partners.

o  It is a well-studied, experienced and known fact that superior external and internal relationships generate superior sales. This is a skill that requires much time and personal sacrifice. It is required by the company that the SR creates opportunities with customers to enhance relationships. The company will support this financially within reason.

• Generate a strong pipeline of new business targets.

o  Constant scanning for new opportunities.

• Good business and commercial knowledge.

• Good knowledge of customers, competition and an existing network in Nigeria will be ideal.

• Able to travel frequently within Nigeria and in the region as needed.

Job Requirements

• 2 - 3 years’ selling experience in cold calling or similar environment.
• Food Industry is preferred but not required.
• Computer literate: MS Office, MS Word, MS Excel, MS Outlook, MS PowerPoint, Internet.

At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more.