Plant Quality Manager

Job Description

NATURE OF WORK

This position manages the Madison plant’s quality management system to improve customer satisfaction and to continually improve the plant’s product quality & product safety related performance.  This individual will be responsible to define and lead compliance requirements to meet both business and strategic needs.

The position supervises the day-to-day activities of the quality team (QA and QC) at the Madison plant, implements product quality and product safety improvement strategies at the plant level, establishes and publishes appropriate product quality and product safety performance metrics, and analyzes and improves performance. 

The position reports to the plant manager and helps to ensure that the plant complies with corporate policies and procedures and all regulatory requirements as they pertain to product quality and product safety.
 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• The essential functions of this position include, but are not limited to, the following:
• Define, implement, and lead the Madison plant’s quality and product safety management systems including both quality assurance and quality control.
• Manage the development, implementation, and maintenance of an integrated quality management system in order to maintain compliance with regulatory requirements and with the plant’s applicable third-party certification standards including ISO FSSC 22000, NSF dietary ingredient and NSF dietary supplement standards as defined by the plant and/or the business’s go-to-market strategy.  
• Work with the plant leadership team to ensure that the plant’s established quality and product safety guidelines, policies and procedures are followed effectively.  Provide training and direction and overall leadership to drive the quality process and compliance.
• Ensure audit readiness for quality and product safety related audits including:
• Internal audits used to ensure compliance with applicable regulations, GMP’s, and internal programs.
• External quality-related audits of the Madison site conducted by outside agencies, regulatory authorities, or by specific customers.
• Vendor audits in cooperation with the corporate / regional quality and product safety organization, as needed.
• Accountable for site quality objectives. Collect and analyze sources of quality data for need to initiate corrective or preventive action.
• Responsible for the review and assessment of management of change (MOC), complaints, non-conformances, deviations and other quality data for need to perform root cause investigations. 
• Effectively develop and mentor the plant quality team to ensure succession planning and to support the future growth of the business.
• Ensure adherence to IFF’s Quality, Sustainability and Environmental Policies and Procedures.
• Comply with all company policies, including maintaining a drug-free workplace.
• Support an environment of continuous improvement within the assigned area of responsibility.
   

KNOWLEDGE, SKILLS AND ABILITIES

• Must at the minimum possess the equivalent of a U.S. bachelor’s degree (4-year University degree) in food science, microbiology, biochemistry, engineering, or a related field.
• Must have a minimum of 5 years of work experience in food manufacturing, dietary ingredient manufacturing, dietary supplement manufacturing or other similar regulated field, preferably with experience in quality control, quality assurance or regulatory affairs.
• Must have strong leadership skills with the ability to lead people in both direct and indirect management relationships.
• Must have good interpersonal skills, have a collaborative mindset, and possess the ability to work in a team environment.

WORKING CONDITIONS

• This position works in a manufacturing environment.

SCOPE OF POSITION

• This position reports to the Madison plant manager and has direct supervisory responsibility for the plant’s quality team including quality assurance and quality control.
• Management retains the discretion to add or change the duties of this position at any time.