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Account Manager, US Health Sales

Date: Nov 20, 2022

Location: Madison, Wisconsin, US, 53716

Company: IFF Family of Companies

Requisition  ID : 397421 

Job Description

IFF Health is a global leader in probiotics, fibers and naturals (herbal extracts and botanicals) for the nutraceutical industry.  We are currently expanding our North America IFF Health Sales team to answer the increasing demand for our industry leading natural products in the dietary supplements, medical food and pharmaceuticals.  This role will allow for a driven sales professional to leverage their industry experience and refined sales skills to manage and develop customers. You’ll have great opportunities to learn and develop yourself, and you will be supported by the best possible resources in the industry while selling a comprehensive product portfolio.     


As a member of the sales team you will deal with tasks which may cover all aspects of sales from identifying the customer, to the development of key strategic relationships to execute strategic conceptual selling: planning visits, listening to customers and understanding their needs, identifying sales opportunities, defining and following up on sales action plans, establishing and maintaining strong relationships, arrange joint meetings with key support functions and closing deals.                                                                                        

  • Maintain and develop a customer base, including Regional Key Accounts, for Probiotics, Fibers and Naturals (Herbal Extracts and Botanicals) in North America
  • Develop business opportunities in the growing North American dietary supplements space, for the company’s entire product range for new and existing customers.
  •  Ability to achieve annual sales targets and maintain accurate sales reports and forecasts for customer base.  Create and work within budget guidelines for region.
  • Demonstrate a high level of expertise of product lines and services.
  • Develop key relationships with existing and new customers, and to make sure to bring forward subject matter expertise throughout the entire buying process.
  • Ability to convey technical/scientific data to all audiences.
  • Knowledge of CPG syndicated data bases (Nielsen/IRI/SPINS et al).
  • Develop and execute account plans and actions for local key accounts.  Develop strong multi-functional account teams (Technical Service, R&D, Marketing, Regulatory, Supply Chain, Customer Service) to effectively interface with customers.
  • Lead direction & internal preparation for key customer meetings/presentations.
  • Be accountable for the market strategy, customer action plans, and development program pipeline required to grow or expand the business. Develop a deep understanding of the customer’s business and growth.


Job Requirements

Ideally you have a minimum of five years commercial experience in supplying to the nutraceutical space -preferably in probiotics or other specialty health ingredients having strong relationships to key markets across the USA.  Experience from a large matrix organisation is an advantage together with business development and conceptual selling. You hold a degree or equivalent in a science-related discipline; microbiology would be an advantage but not a must.


  • Bachelor’s Degree required – preferably in science related field; microbiology would be an advantage but not a must; or an equivalent combination of education and experience
  • 5 years of technical sales or sales related experience desired.  3 years minimum experience is required. 
  • Proven business planning, sales/networking, execution, and follow-through skills required; experience setting annual goals and action plans for territory including key account plans; experience providing education and training to influence sales; demonstrated success in identifying and developing new business opportunities into sales; excellent verbal and written communication skills.
  • Excellent customer focus; proactive; collaborative; self-motivated; driven to compete and succeed; high ethical standards
  • Domestic travel, up to 50% of the time, required.



We are a global leader in taste, scent and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

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Nearest Major Market: Madison