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Quality Control Manager

Date: Jan 25, 2023

Location: Memphis, Tennessee, US, 38141

Company: IFF Family of Companies

Requisition  ID : 286921 

Job Description


IFF in Memphis, TN is seeking a Quality Assurance Manager to join our team!

International Flavors & Fragrances (IFF) advances global nutrition through food ingredient innovation.  We are a preferred partner in the development and delivery of nutritional and functional solutions for our global customers.  We begin what nature provides us – apply our expertise – deliver innovation that improves our customers’ products.   Our solutions deliver a unique combination of functional, nutritional, and economical benefits to our customers in the protein snacks, infant formula, ready to drink and sport nutrition markets.


This role has direct responsibility for inspection and quality control/ quality assurance activities to meet specifications and quality standards for a variety of in-process and finished products.  The role manages customer and regulatory audits, lead root cause failure analysis of plant quality issues, manages costs and resources to provide timely analyses that meet the needs of production and sales.

Job Requirements


You will:


  • Manage the quality function by providing leadership and guidance for site operations and quality control supervisor(s) and various levels of inspectors.  
  • Manage regulatory and customer visit and/ or audits.
  • Lead and Investigate root cause failure analysis of customer complaints. 
  • Lead the Food Safety and HACCP team at respective site. 
  • Establish, monitor, and maintain a quality assurance and quality control system.
  • Direct quality control program to ensure laboratory activities comply with organization and regulatory agency standards. 
  • Interact regularly with engineering, manufacturing, and service functions to establish and define quality assurance standards for the site including manufacturing, sanitation, pest control, and disposition of ingredients or finished products.
  • Ensure laboratory personnel maintain current knowledge of laboratory techniques, procedures and equipment operation. 
  • Initiate lab safety policies and provide safety leadership.

You will have:


  • Bachelor of Science Degree in Chemistry, Biology, Food Science, or related fields.
  • 10 years’ experience in quality control/quality assurance, preferably in food & beverage or pharmaceuticals.

You will know:


  • Quality Control Procedures.
  • Food Safety, HACCP and the required prerequisite programs.
  • Standard methods including AOAC, FDA-Bam, etc. 
  • Laboratory safety.
  • The principles of six sigma.
  • Quantitative and qualitative analysis.
  • Lab equipment operation and maintenance.
  • Computer programs or databases such as SAP, LIMS, Mini-tab or excel.


You will know how to:


  • Collect, process, and analyze data.
  • Communicate effectively both in writing and verbally internally and to customers or regulatory agency.
  • To either lead teams or effectively work within the team.

We are a global leader in taste, scent and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit to learn more.

Nearest Major Market: Memphis