Account Manager - Fine Fragrance

Job Description

Are you inspired to contribute your expertise to a global leading Ingredients organization? Are you passionate in creation and development for the Fragrances of tomorrow?

At IFF we design winning fragrance solutions that catch us unaware and transport us to places long forgotten. We are now seeking a highly motivated and results driven individual to join IFF Fine Fragrance team as Account Manager – Fine Fragrance. Come join the Creative Leadership force and empowered people at IFF!

Your Focus
As an Account Manager, you will be responsible for driving sustainable profitable Fine Fragrance sales and market share growth in India by identifying the customer needs & opportunities with existing and new customers. You will establish solid customer relationship, leading, coordinating and reporting IFF activities and promoting relevant solutions aligned with corporate strategy. Travel to all related locations to meet with customers on a regular basis.

The role is Mumbai, India based and will report to Commercial Manager, Fine Fragrance.

How you will Contribute

• Introduce the best fragrance and services to customers.
• Maintain existing customers and consistently enlarge account base.
• Monitor market development in terms of competitors, products and trends
• Responsible for achieving sales budget, target margin and ensure monthly sales forecast accuracy.
• Develop and maintain sustainable relationships with internal and external customers.
• Prepare account plan and report relevant market information.
• Maintain customer information and database related to the accounts.
• Own projects and work closely with development team 
• Collaborate with internal departments to explore innovations and new concepts related to customers’ products and on-going projects.
• Partner with operation team to ensure customer satisfaction in terms of service, quality, and supply.

Job Requirements

What you will need to be successful

• Bachelor’s or Master’s degree in Business, Economics, Marketing, Chemistry or any other relevant discipline.
• Minimum 3-5 years of experience in sales, product development or marketing preferably fragrance, cosmetics or FMCG industries.
• Candidates with existing network and client base will be highly advantageous.
• Customer centric with B2B management experience.
• Analytical with the ability to deal with financial concepts/processes (pricing/margin/forecasting).
• Strong interests in product development, consumers, and market understanding (Marketing/R&D/CI).
• Sound fragrance knowledge and good olfactive skills.
• Project management with effective collaboration and orchestration skills.
• Strong organizational and multi-tasking abilities.
• Strong interpersonal, communication and negotiation skills.
• Possess ability to establish and maintain effective relationships with our customers at all levels.
• Understanding of digital marketing and ecommerce environment.
• Effective business English with a global mindset and ability to work with different cultures.
• Good working knowledge of Microsoft Office (Word, Excel & PowerPoint) and have good presentation skills.
• Willing to travel extensively.

IFF is an Equal Opportunity Employer.

 
At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more.