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Account Manager - Culture and Dairy Enzymes (Remote)

Date: May 26, 2023

Location: New Century, KS, US

Company: IFF Family of Companies

Requisition  ID : 484933 

Job Description


It’s an exciting time to be part of the IFF Health & Biosciences Platform.  We are the catalyst for discoveries that spark the senses and transform the everyday.  International Flavors & Fragrances Inc. is a leading innovator of ingredients transforming the food industry.  At the heart of our company, we are fueled by a sense of discovery, constantly asking “what if?”  That passion for exploration drives us to co-create unique products and applications in dairy and cultured dairy products.  IFF is a global leader in taste, scent, and nutrition offering our customers a broader range of solutions. 


This position is responsible for managing a territory of Dairy customers as part of the Health & Biosciences Platform of IFF (International Flavors & Fragrances).  As an Account Manager, the selected candidate will be responsible for executing the business strategy, providing a high level of service to customers, and owning the sales revenue and gross profit of the region.  An Account Manager is expected to collaborate with all internal departments within IFF to help Business Units and customers achieve their goals.  Position can be remote, preferably in the West Coast.


Main Responsibilities:


  • Sell entire product portfolio to new and existing accounts in the cheese industry.
  • Achieve sales revenue and gross profit targets for the Cultures/Dairy Enzymes business unit.
  • Develop short and long term strategy to achieve sales growth.
  • Build project pipeline to sustain growth targets.
  • Manage all aspects of the selling process.
  • Manage and build relationships with existing customers.
  • Work closely with demand planning, providing monthly forecast guidance.
  • Update opportunities in SalesForce as they progress.
  • Focus on the customer.
  • Work with IFF Business Units to help them achieve their goals.


Job Qualifications:


  • Ingredient knowledge, preferably for the Cheese Industry.
  • Demonstrated success in Dairy sales.
  • Industry/customer knowledge.
  • Ability to coordinate cross functional team activity.
  • Ownership/Accountability/Drive.
  • Negotiation skills.
  • Business acumen.
  • Sales and/or tech service in the Dairy Industry preferred.
  • Ability to travel 60% of the time.
  • Food or Dairy Science degree.

Job Requirements


To be successful in this role:


  • You are a professional with a dairy background, holding a degree in Food or Dairy Science.  
  • You demonstrate a passion for the dairy industry and have a solid practical understanding of dairy processing and cheese production. 
  • You have several years of sales and/or account management experience, with a demonstrated business and commercial acumen.
  • You collaborate with others and perform well in cross-functional teams.
  • You are self-motivated and like to be challenged while working for a dynamic organization.
  • You have strong organizational skills and can prioritize in a dynamic environment.
  • You hold yourself accountable and are always motivated to improve.
  • You possess good negotiation skills, both internally and externally.
  • You can develop and implement short and long term goals.
  • You possess strong business acumen, problem solving skills, and analytics to assist in decision making.
  • You are customer centric.


You will be reporting to the Cultures & Dairy Enzymes Sales Leader for NAM.  You will directly manage a portfolio of cheese customers, promoting ingredients across the entire portfolio.  You will be supported by the various groups across the business including Communications, Marketing, Produce Management, Applications, R&D, Operations, and Finance to achieve a common goal.  

We are a global leader in taste, scent and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

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