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Global Coordinated Account Manager - Ingredients

Date: May 26, 2023

Location: New Century, KS, US

Company: IFF Family of Companies

Requisition  ID : 486898 

Job Description


It’s an exciting time to be part of IFF, we are looking for our next Global Coordinated Account Manager to become part of our industry-leading North America team and manage one of our largest customers in the Mid-West. Are you passionate about building deep relationships and developing a growing sales portfolio with an industry leading customer? Do you aspire to be part of a team that drives big wins for the organization? Would you love to work for a company that is transforming the everyday? If the answer is yes, this may be your next career step!
As a Global Coordinated Account Manager, you will have the opportunity to contribute to the continued growth of IFF by driving revenue, deploying global strategies, and serving as a trusted business partner to one of our largest customers. The individual we are seeking will develop, implement & execute a Regional Account Strategy to grow profitable sales and support overall business objectives of the corporation. To be successful in this role you must have 7+ years of experience in the Ingredients/Flavors industry within a strategic sales function. If you are a creative business developer, skilled at managing a complex portfolio, and take a collaborative approach to exceeding customer expectations, then you could be our next Global Coordinated Account Manager!
Mid-West location preferred

Job Requirements


As a Global Coordinated Account Manager – Ingredients, you will be expected to:

  • Create, present and execute a regional strategic account plan that is aligned with global business objectives.
  • Achieve profitable sales growth targets by winning new business and maintaining current sales, drive for results.
  • Understand customer strategy, organization, and brands.
  • Deeply understand and leverage internationally IFF’s strategy, organization, capabilities, proprietary technologies, resources, product and service offerings.
  • Position IFF as a strategic trusted partner by co-creating winning value propositions that satisfy customer needs.
  • Be the face of IFF – act as lead contact for the Global customer’s Ingredients business in the regions. Develop deep customer relationships at all levels, through intensive networking and by providing best in class customer service.
  • Work closely with the extended IFF account team in the different regions.
  • Work closely as a team with the Flavors Account Manager and engage with other regions around the world who support this customer to leverage the full value of IFF and unlock new opportunities across business units.
  • Lead cross functional and cross-cultural teams through complex, technically challenging projects.
  • Maintain the project pipeline and all information related to the projects and opportunities.
  • Be accountable for all communications between the customer and internal stakeholders (Marketing, Sales, Product Line Business Units, especially the Regional Product Managers, Technical / R&D and Supply Chain) on order delivery timeline, specifications, and all matters related to legal and quality.
  • Identify/create new business opportunities for IFF and take ownership in driving the projects across Commercial, Technical and Marketing support teams to ensure sales and business goals are delivered.
  • Coach various IFF teams to develop and execute plans to generate project pipeline and new sales.
  • Negotiate and manage at market contracts globally.
  • Be accountable for accurate regional sales forecast and budget.
  • Prepare executive sales reports and new business activity for IFF management.

Additional Requirements

  • Education: Bachelor’s degree – preferably Science, Chemistry, Food Science, Food & Nutrition, Food Technology or another relevant field; or an equivalent combination of education and experience
  • Experience: 7+ years of successful sales experience in an ingredient/flavor related industry
  • Excellent interpersonal, communication and problem-solving skills with the ability to lead and coordinate activities with internal support team and customers
  • Functional Skills: Proven account and business planning, sales/networking, execution and follow-through abilities; demonstrated success in identifying and developing new business opportunities into sales; IT acumen and ability to leverage big data points to enhance regional strategic account plan, commercial performance and customer engagement
  • Leadership/Behaviors: Excellent customer focus; proactive; collaborative; self-motivated and results driven
  • Knowledgeable of industry trends, companies, technology, and displays passion for food and flavors
  • Confident, dynamic and enthusiastic professional with ability to cultivate deep customer relationships and generate trust by delivering on commitments
  • Ability to manage complex customer networks
  • Ability to interact and work with diverse and multi-cultural teams

Domestic travel, up to 40% of the time depending on home office location

We are a global leader in taste, scent and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

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