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Shipping Operator

Date: May 11, 2021

Location: Ridgefield, NJ, US

Company: IFF Family of Companies

Requisition  ID : 107641 

Job Description

The Shipping Operator is responsible for the full coordination of US shipments moving via all modes of transport (Land, Air, Ocean, etc.).  Must meet IFF compliance guidelines, US Export/Import regulations, customer and stock demand requirements.  This position may also support logistics projects with a focus on process improvements.


The essential functions of this position include, but are not limited to the following:

•    Review daily Open Orders and Goods Issued Reports to ensure all orders are booked within the required lead time.
•    Review all open orders to ensure accurate information (Incoterms, Routes, shipment type, etc.) has been entered; discuss with regional CSR’s if any discrepancies are found and ensure all necessary corrections are made.
•    Provide appropriate and accurate documentation involving Letters of Credit and bank drafts and make available to customers and/or bank in a timely manner.
•    Work in close collaboration with IFF 3rd Party Logistics providers/contracted carriers and ensure products are transported under conditions that fully meet all transportation requirements of food and pharma grade products; proper refrigeration, protect from freezing service, proper blocking and bracing, and proper handling of hazardous material, etc.  
•    Basic understanding of sales and purchase orders management.  
•    Work with company freight forwarders to obtain the most competitive freight quotes and be able to provide them to regional contacts upon request.  
•    Fully adhere to company record retention policy by maintaining all shipping related documentation and correspondence in a designated and fully secured company site.
•    Take full ownership of all assigned domestic and/or export/import orders.  
•    Work in close collaboration with our planning and warehousing groups to ensure shipments are processed as planned, and in a timely manner.
•    Cross train with other team members to ensure proper back up is in place.
•    Be able to identify process inefficiencies and drive improvements.
•    Proactively communicate with regional CSRs any changes or relevant information pertaining to each individual order.
•    Respond to all NA logistics complaints or queries in an efficient and timely manner.
•    Work with Freight Forwarders and brokers to ensure all booking schedules meet our customer requested/promised delivery dates.
•    Assist with tracking/tracing assigned orders and ensure shipments are delivered in a timely manner

Job Requirements


•    Minimum High School Diploma, Associates or Bachelor’s degree preferred
•     Minimum of three to five years of Logistics experience (Domestic & International) with advanced knowledge of freight forwarder activities, export documentation, export trade compliance, transportation management for all modes (Land, ocean, air, rail…).
•    Demonstrated understanding of Incoterms
•    Demonstrated knowledge in Oracle and processes.
•    Team player
•    Must be able to work independently

We are IFF. We are the catalyst for discoveries that spark the senses and transform the everyday. International Flavors & Fragrances Inc. is a leading innovator of sensorial experiences that move the world. At the heart of our company, we are fueled by a sense of discovery, constantly asking "what if?" That passion for exploration drives us to co-create unique scents and tastes in fine fragrances and beauty, detergents and household goods, as well as beloved foods and beverages.

Visit us at www.iff.com to learn more about how we’re using Uncommon Sense to challenge expected, champion creators, and do more good for people and planet.


Nearest Major Market: New York City