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Quality Specialist

Date: Nov 25, 2021

Location: Rochester, New York, US, 14623

Company: IFF Family of Companies

Job Description

Our Global Quality Assurance team based in Rochester NY is looking for a Quality Specialist, excited to help drive business forward.  This individual will be a dedicated, curious and versatile person with a passion for performance and an eye for detail. The individual will communicate and interact globally with Supply Chain, Sales, and Manufacturing organizations and works independently to maintain systems and address internal and external customer needs.

As part of our Quality Assurance team, this individual will work on maintaining and improving our Quality Systems, communicate cross-functionally with our Quality Organization, Supply Chain, and Regulatory teams around the world to meet both internal and external customer needs. 

Responsibilities may include but are not limited to the following:

  • Maintenance of SAP material master and other related master data
  • Product and safety label documentation
  • Support of customer inquiries and questionnaires
  • Support and maintenance of regulatory and quality documentation
  • Work with team leaders in identifying and accomplishing project/system needs
  • Contribute to and maintain various Quality Systems databases
  • Support customer complaint investigations.
  • This individual must have initiative to follow up on internal and external customer requests promptly.  This individual should be highly proficient at managing information, data and systems. This individual typically works independently to identify and accomplish tasks and projects with management and cross-functional teams. 

Job Requirements

Requirements for the role:


  • Demonstrate the ability to work within a team
  • Have excellent reading, writing and communication skills
  • Demonstrate strong proficiency in common office software (Word, Excel, Outlook, etc.)
  • Proficient at managing information, data and systems
  • Work accurately in a fast-paced environment
  • Able to work independently on routine work
  • Degree in business or technical field or equivalent combination of education and experience with preferably a background in Quality Assurance and/or Quality Control
  • Experience with SAP, SharePoint, Lotus Notes databases

Nearest Major Market: Rochester