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Logistics Specialist

Date: Sep 23, 2022

Location: Seoul, KR, 6223

Company: IFF Family of Companies

Job Description

Are you passionate about service excellence in logistics operations? Would you love to work for a global organization that is doing more good for people and planet?


IFF is a global leader in food, beverage, health, biosciences and sensorial experiences. We are now seeking a highly motivated and results driven individual to join our Logistics function as Logistics Specialist.


Your Focus

As Logistics Specialist, you will task to expediting Shipment Upstream, ensuring Customs Clearance, Inbound Transportation are well organized, follow up on Outbound transportation and managing customer and business expectations by addressing complaint. 


This is a Seoul, Korea based position and will report to Logistics Manager – South Asia and North Asia.


How You Will Contribute


  • Information sharing through track and trace of import shipments to provide visibility to stakeholders. Communicate reasons for ETA delays and follow up updates to inform Customer Service, Planning and business.
  • Follow up and communicate with source logistics and global procurement towards possibility of engaging alternative carriers or spot rates for exception urgent shipments to meet customer requirements.  
  • Follow up with shipping logistics for any discrepancy in shipping documentation.
  • Connect with Regulatory, Technical or Trade Compliance for any customs query.
  • Conduct performance review of customs clearance turnaround time and contribute to audits by Government (1st Inspection, Random Inspection, Pre Sample by KFDA).
  • Follow up with warehouse to expedite urgent orders for customer shipments. 
  • Inform sales account managers and customer service delivery status of urgent orders.
  • Exports though very minimal are part of scope.
  • Investigates complaint with 3PL providers and provides updates with root cause or mitigation steps to avoid recurrence of such complaint.
  • Confirm receipt of service of 3PL and process 3PL bills for payment.
  • Making the RFP (Request for Payment) process and then request it to China FSSC team for actual payment.
  • Verify the intercompany invoices for accounts payable – month end closing.
  • Conducts the inventory counting for Trading on a monthly or annual basis for the accurate inventory record.
  • Warehouse Visits, as needed and review 3PL performance. 
  • Engage vendors and ensure compliance for Inventory disposal process.
  • Periodic Performance Review of 3rd Party Logistics Providers, Transporters and Customs Agents.
  • Continuous Improvement of 3PL performance with respect to service delivery, infrastructure and adherence to operating procedures.
  • Build strong working relationship with cross functional team members. 
  • Ad-hoc support to the operation of other functions when needed.

Job Requirements

What you will need to be successful


  • Degree in Supply Chain, Logistics or any other related or relevant discipline.
  • At least 5-8 year of relevant industrial experience in Food Manufacturer, Food Ingredients, Pharma industry or equivalent.
  • Strong Understanding of Logistics – warehousing, transportation, import clearance.
  • Understanding of Warehouse procedures regarding inward, storage and outbound.
  • Good communication skill both written and verbal, good fluency in both Korean and English is required.
  • Good familiarity with Microsoft suite apart from Application related IT, ERP System or Application.
  • Logical, methodical, analytical thought process capable with accuracy and high attention to details.
  • Proactive, self-motivation, ability to engage across all levels and manage stakeholders. 
  • Strong project management skills, prioritizing workload to meet multiple deadlines.
  • Problem Solver attitude to solve business situations.
  • Ability to work under pressure and demanding situations.


IFF is an Equal Opportunity Employer.


At IFF, we believe that your uniqueness unleashes our potential.  We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit to learn more