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Sales Manager, Health (Australia or New Zealand based)

Date: Jul 30, 2022

Location: Sydney, New South Wales, AU, 2113

Company: IFF Family of Companies

Job Description

IFF is one of the world’s largest manufacturers of Health and Food Ingredients and a global leader in the Probiotic Industry. We combine in-depth knowledge of Health and Nutrition with current research and expert science to deliver unmatched value to the Dietary Supplement and Food Industry. 


We now have an exciting opportunity for a result oriented talent to join our Health & Biosciences Team as Sales Manager, Health. 

This position can be based in either Australia or New Zealand and will report into the Sub-Regional Sales Leader for Health.

Your Focus
As Sales Manager, your portfolio will include ingredients from our Health Platform. You will be responsible for:

  • Developing and executing our relationship strategy at key accounts
  • Identifying and educating new and prospective customers
  • Communicate market trends and consumer insights
  • Translating customers’ insights and unmet needs into new business leads
  • Building a strong pipeline of opportunities
  • Collaborate with internal functions (e.g. Innovation, Application, Product Management, Quality, Regulatory) to drive conversion of business leads


The role will see you engage with customers in Commercial, Marketing, Technical and Application discussions (e.g. marketing trends, consumer insights, formulation design, regulatory landscape). The portfolio scope will include Probiotics & Microbiome, Extracts & Fibers and Bioscience Ingredients.

How You Will Contribute

  • Achieve Sales Targets and Business Objectives within ANZ in line with Health & Biosciences – the Health Business Strategy and Annual Sales Budget Plan.
  • Develop Account strategy and execute plans for key accounts.
  • Understanding needs and challenges of customers (key accounts), build and manage strategic relationships at key accounts to identify win-win opportunities and grow revenues while meeting unmet needs of the customer, enabling customer to achieve own objectives with our solutions.
  • Develop new business and new accounts through strong knowledge of the industry and proper follow-up of the customers’ expectations.
  • Successfully commercialize new opportunities through clear scoping of business, technical and application requirements, developing differentiated and innovative solutions based on our portfolio’s capabilities, maintaining an attractive business case, and effective coordination between internal and external stakeholders through all stages of the sales process.
  • Develop and/or deliver customer workshops and presentations to raise customer awareness of market trends and insights in specific applications and educate customers on how to employ IFF’s solutions to address these needs.
  • Manage and drive new opportunities from potential customers.
  • Maintain up to date knowledge on market developments and trends, competitive intelligence etc., to ensure relevance of market strategy.
  • Maintain updated 12 month rolling forecast of products on a monthly basis, and liaise with supply chain group, production, SBU and other functions to ensure proper and smooth supply to customers.
  • Maintain updated CRM - account profiles, account plans, call reports and opportunity pipeline etc.

Job Requirements

What you will need to be successful

  • Tertiary qualification in Human Nutrition, Microbiology, Food Technology or related Science degree.
  • 5-7 years proven track record in Sales or Commercial roles from the Nutrition, Health Food or Dietary Supplement Industries.
  • Strong knowledge  of functional ingredients, such as Probiotics, Prebiotics and Plant Extracts.
  • Expertise in customer engagement and key account management.
  • Existing network and expertise in the ANZ Dietary Supplement Industry.
  • Good commercial, marketing and technical acumen that enables identification of Commercial, Marketing and Technical needs, and proposal of an optimized solution.  
  • Proven value selling and negotiation skills, ability to influence. 
  • Resilient to setbacks and strong drive for impact.
  • Strong interpersonal skills, networking ability and team player.
  • Proactive and independent. Proven ability to work and manage time, prioritize un-supervised and a great team player.
  • Effective listening, verbal and written communication and presentation skills.
  • High drive and self-motivated, flexible and good agility in a global business environment.
  • Willingness to travel domestically and regionally.


IFF is an Equal Opportunity Employer.

At IFF, we believe that your uniqueness unleashes our potential.  We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit to learn more