Sr Salesforce Administrator

Job Description

It’s an exciting time to join International Flavors & Fragrances’ (IFF) Application Development Team.  We are looking for a passionate Senior Salesforce Administrator who takes pride and ownership in designing and developing solutions on the Salesforce platform across all segments (Service, Sales, CPQ, Marketing). This role reports to the Director of Commercial Applications and will work with key program and project teams across the enterprise to design, develop and maintain Sales, Service and Marketing Cloud solutions aligned with business requirements. 

Responsibilities:
•    This is a hands-on administrator role requiring strong Salesforce configuration and solutioning expertise.
•    As a core team member, collaborate with cross functional teams and remote teams following Agile delivery methodology in all SDLC phases - Analysis, Design, Development, Integrations and Maintenance.
•    Create and maintain required documentation for solution delivery – Requirements / User stories, Solution Design, Deployment & knowledge sharing. 
•    Provide guidance and perform design and reviews for deliverables implemented by other team members using most Salesforce declarative and low-code techniques.
•    Understand and apply Salesforce best practices, standards, principles to work within Salesforce framework and limits.
 

Job Requirements

Required Skills:
•    8+ years of proven hands-on experience in managing large Salesforce orgs with complex business processes on Sales, Services, CPQ and/or Marketing clouds
•    Proven expertise in Salesforce configuration and customization using declarative and low-code techniques: org security, sharing, access and license management, UI/UX.
•    Proficiency in designing, building Salesforce Analytics and optimizing data models on the platform
•    Expertise in data mapping, transformation, and migration.  
•    Experience in analyzing business needs, requirements gathering, documenting user stories, estimations, and demos.
•    Experience working with remote teams based out of different time zones. Should be able to co-ordinate and collaborate with remote team members.

Preferred qualifications:
•    Salesforce Advanced Administrator certification
•    One or more of Salesforce Cloud Consultant (Sales Cloud, Service Cloud, CPQ Specialist) or Salesforce Business Analyst certifications
•    Salesforce CRM Analytics (strongly preferred)
•    Experience in Forecasting, Territory Management, Experience Cloud, Pardot
•    Experience with administering Salesforce managed packages 
•    Experience in Manufacturing industry
 

Long Description

Required Behaviors

• RESPONSIBLE. Take pride in being responsible and accountable for solution delivery.
• PASSIONATE. Demonstrate passion, and commitment to provide quality solutions to IFF business challenges.
• COLLABORATE. Enhance Commercial delivery by supporting/guiding team members, vendors, and cross teams on enterprise-wide solutions.
• INNOVATE. Support & generate new ideas that further enable IFF growth objectives.

We are IFF.  We are the catalyst for discoveries that spark the senses and transform the everyday.  IFF is a leading innovator of sensorial experiences that move the world.  At the heart of our company, we are fueled by a sense of discovery, constantly asking "what if?"  That passion for exploration drives us to co-create unique scents and tastes in fine fragrances and beauty, detergents, and household goods, as well as beloved foods and beverages.  Our 7,300 team members globally take advantage of leading consumer insights, research and development, creative expertise, and customer intimacy to develop differentiated products.