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Unified Communications Solutions Architect

Date: Oct 8, 2021

Location: Union Beach, New Jersey, US, 07735

Company: IFF Family of Companies

Requisition  ID : 203221 

Job Description


It’s an exciting time to be part of the IFF IT team at our Union Beach, NJ location. Here, we boldly bring together science and creativity to create what the world needs.

An industry leader in food, beverage, health, biosciences and sensorial experiences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients and solutions for products people crave.

With more than 110 manufacturing facilities, 100 R&D centers, and 33,000 customers across the world, we’re poised to make a difference on an unprecedented scale. Without our boundary-pushing passion and end-to-end expertise, the future wouldn’t be the same.

As the Unified Communications Solutions Architect, you will provide program, product, administrative, and 3rd level technical support functions across IFF’s enterprise for all cloud communications technologies. 


You will spend your time…


  • Architecting, Deploying, and Managing Communications solutions
  • Integrating new locations into the Corporate IT cloud voice technology suite
  • Product Managing the unified communications portfolio and strategy
  • Setting standards for services – Executive/Company, Critical Business, and Peer-2-Peer
  • Vendor management of outsourced resources

Job Requirements


Required Skills:


  • Experience in Microsoft Cloud (Office 365 and Azure) technologies including networking
  • Extensive experience with Windows PowerShell script execution
  • Experience with Cloud PBX and VoIP, Computer Telephony
  • Experience with analog voice technologies
  • Experience with voice routing and networking
  • Understanding of global voice technologies and local challenges
  • Experience with conferencing hardware and software – Polycom, AirMedia, Barco
  • Ability to multi-task, work independently and in a team environment
  • Excellent communication skills in a user-facing role
  • Excellent documentation skills including architecture, runbooks, and knowledge transfer


Required Experience: 


  • Bachelor’s degree in Computer Science, MIS, related field or equivalent experience
  • 6+ years of experience in IT 
  • MCSE, MCITP or equivalent certification is a plus


Preferred Experience: 


  • Microsoft Audio Conferencing
  • Microsoft Cloud PSTN integration with Skype/Teams
  • Single Sign on with Active Directory Federation Services or Okta
  • Understanding of cloud security in a Microsoft environment
  • Azure Active Directory and Azure Active Directory Connect
  • Collaboration with Teams, OneNote, OneDrive and other Office 365 tools
  • Integration of UC technologies with Mobile Devices
  • An understanding of policy-based administration and best practices
  • Experience with Voice over IP (VoIP) Services. 
  • Working experience with Microsoft Cloud based solutions in large enterprise environments. 
  • Ability to handle critical issues and work in difficult situations. 
  • Demonstrate a strong ability to develop strategic ongoing relationships to gain the trust and respect of company leaders.

We are IFF. We are the catalyst for discoveries that spark the senses and transform the everyday. International Flavors & Fragrances Inc. is a leading innovator of sensorial experiences that move the world. At the heart of our company, we are fueled by a sense of discovery, constantly asking "what if?" That passion for exploration drives us to co-create unique scents and tastes in fine fragrances and beauty, detergents and household goods, as well as beloved foods and beverages.

Visit us at to learn more about how we’re using Uncommon Sense to challenge expected, champion creators, and do more good for people and planet.

Nearest Major Market: New Jersey