Key Account Manager - Industrial Solutions

Date: Nov 23, 2023

Location: Wilmington, DE, US

Company: IFF Family of Companies

Requisition  ID : 491239 

Job Description


This position is responsible for managing a territory of industrial customers in North America as part of the Global Specialty Solutions team. As an Account Manager, the selected candidate will be responsible for providing a high-level of service to a wide range of customers and at the same time exploring and developing new markets /and or new applications. 




  • Delivering the sales plan on a customer and territory level
  • Build relationships with key stakeholders in the customer organization.
  • Develop in-depth understanding of customer needs and capabilities.
  • Creating, maintaining, and progressing an opportunity pipeline to drive above-market growth in the territory.
  • Ability to scout new potential customers in previously unknown industrial markets and/or new applications.
  • Ability to adapt product value proposition to new applications, as needed.
  • Hands on profile (compose commercial proposals for existing and new customers, coordinating trials at potential customers, conduct business reviews with existing customers, accurately forecast customer demand, etc.)
  • Strong interpersonal skills to establish new commercial relationships fast as well as new internal relationships with regional teams around the global
  • Excels at teamwork.
  • Ability to relate/adapt across multiple cultures.
  • Strong entrepreneurial drive with a desire to deliver solutions with speed and agility.


Job Requirements


Required Qualifications & Critical Competencies:


  • BS Chemistry or technical background/degree combined with at least 5 years in sales/application development/customer facing roles.
  • Customer Focus/ Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
  • Drives Results – Consistently achieving results, even under tough circumstances.
  • Communicates Effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.


Preferred Experience:


  • Experience in markets like coatings, paints, ceramics, paper would be considered as a strong plus.
  • Spanish or Portuguese a very strong plus. 


Preferably East Coast, U.S. & Remote option.

We are a global leader in taste, scent and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit to learn more.

Nearest Major Market: Wilmington
Nearest Secondary Market: Philadelphia