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Quality Information Systems EtQ Lead (Remote or Wilmington, DE)

Date: Oct 6, 2021

Location: Wilmington, DE, US, 19803

Company: IFF Family of Companies

Job Description

At the heart of our success is investing in talent and valuing the diversity of our people. To drive breakthrough innovation and top performance, we aim to develop and engage employees through effective talent management, career development and workplace health and safety programs.
By joining IFF, you could be part of a diverse team of highly passionate people who never stop imagining, always curious and committed to creating a better future for all. 


The role will report into our IT Integrated Operations (IO) Organization (Quality). This role will be responsible for the day to day administration, troubleshooting, maintenance and application support for the EtQ Reliance Application and other various software applications.  Responsible for creating and maintaining the strategic partnership between Business and Technology needs driving implementation, alignment, and execution within Quality/EHS. 


Key Responsibilities of the position:


  • Owns project portfolio and drives alignment across the businesses mapping requirements to delivered solutions
  • Work with internal customers in application support, design, development, test and implementation of EtQ Reliance modules 
  • Assist in the design and delivery of new and/or improved systems functionality 
  • Identify opportunities and implement solutions for process improvements and estimate benefits to ensure standardization, simplification, and integration 
  • Drive efforts to refine business process improvements and the innovative use of integrated systems.
  • Champion governance, alignment, and communication of Best Practice 
  • Provide second level support to key users for day-to-day problem resolution, including developing and executing occasional on-going training.
  • Develop and maintain key user networks across regions, functional groups, business units, sites etc
  • Lead projects through design, testing, and implementation 
  • Work with internal customers in application support, design, development, test and implementation of EtQ modules;

Job Qualifications


  • Bachelor’s in IT and/or Business degree; Master’s degree preferred
  • Ability to analyze and perform basic or complex configuration Quality & EHS Systems (EtQ & Tulip)
  • Ability to lead requirements gathering, design specifications, system configurations, and test plans
  • Minimum 5-7 years development and/or support experience in the EtQ reliance 
  • Working experience in EtQ application support, development and implementation
  • Excellent organizational skills and attention to detail
  • Demonstrated analytical and problem-solving skills
  • Experience in Project portfolio/lifecycle management
  • Experience working in a similar role within an international organization
  • Experience working with external vendors and managing virtual teams
  • Highly organized and self directed to prioritize and multi-task effectively
  • Demonstrated communication skills and goal-oriented attitude
  • Preferred experience with EtQ programming and configuring EtQ Reliance


Must be willing to travel (20-40%)


Preferred proximity to site location - Wilmington, DE 


At IFF, we believe that your uniqueness unleashes our potential.  We are proud to be an Equal Opportunity Employer and are committed to providing a diverse and inclusive workplace.  Visit to learn more about our Equality Policy.

Nearest Major Market: Wilmington
Nearest Secondary Market: Philadelphia